Saturday, July 17, 2010

Paypal Problems in the Philippines

Let me tell you what happened to a friend of mine and his unique experience with Paypal. I call it unique because this is the first time I've heard of it. Since the story is pretty long. I will chronicle the events one-by-one.

Day 1: My friend used his credit card to buy something using Paypal. The amount in Philippine Peso is substantially significant to ignore it. Since this item he is buying gave him an option to course his payment through Paypal, he opted to use the system. He is not new to the Paypal system since he has used it for his E-bay account (that's another story). Anyway, he used a different credit card this time since his main credit card will not be able to reach the required credit to pay for this item. Just as usual, he received an e-mail notification that he has successfully purchased his item.

The Paypal receipt notification goes like this: (Please note details have been removed to protect the privacy of the buyer and seller:

--- On Fri, 7/9/10, service@intl.paypal.com wrote:

From: service@intl.paypal.com

Subject: Receipt for Your Payment to xxx

To: xxx

Date: Friday, 9 July, 2010, 10:05 AM

PayPal logo Jul 8, 2010 19:05:05 PDT

Transaction ID: xxx

Hello xxx,

You sent a payment of xxx PHP to xxx (xxx)

It may take a few moments for this transaction to appear in your account.

Merchant

xxx

xxx

Instructions to merchant

You haven't entered any instructions.

Shipping address - unconfirmed

xxx

Shipping details

The seller hasn’t provided any shipping details yet.

Description Unit price Qty Amount

xxx

Subtotal xxx PHP

Total xxx PHP

Payment xxx PHP

Charge will appear on your credit card statement as "PAYPAL *xxx"

Payment sent to xxx

Issues with this transaction?

You have 45 days from the date of the transaction to open a dispute in the Resolution Center.

Questions? Go to the Help Center at: www.paypal.com/ph/help.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.

To receive email notifications in plain text instead of HTML, log in to your PayPal account, go to your Profile, and click Notifications.

Copyright © 1999-2010 PayPal. All rights reserved.

Consumer advisory- PayPal Pte. Ltd., the holder of PayPal’s stored value

facility, does not require the approval of the Monetary Authority of Singapore.

Users are advised to read the terms and conditions carefully.

PayPal Email ID xxx


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