Wednesday, February 2, 2011

HTC Sense 2.0 and Sense.com Workshop Event: A Review Part 3 of 3

This is the last of the three-part review I am making for the HTC Sense 2.0 and Sense.com Workshop Event held last January 27, 2011 at Mandarin Hotel.


What I sensed from Sense.com (pun intended) is that it is a community site made by HTC that serves several purposes for its clients. Mr. Wayne Tang described it as a a portal service that is free of charge for HTC users specifically for their latest HTC cellphones released last year 2010 and this year 2011. By using Sense.com, an HTC user can link his HTC phone to the server, back-up all of his phonebook contacts, check his call history, send sms using the server, locate messages even those years ago by using a keyword search, manage his HTC phone remotely and ring his phone even when it is in silent mode. Using Sense.com, an HTC user can also forward his calls to another number in case that person forgot to bring his HTC cellphone with him.

Another cool function which I hope you don't have to use is if in case you lost your phone, an HTC user can lock his phone using Sense.com and instead of showing the usual phone screen, an HTC phone will display the owner's contact details for it (HTC phone) to be returned. In the likelihood (which is high nowadays) that the person who found your HTC phone was not able to return it to you, the phone's information is useless to him (unless he finds a person from the cellphone land called Greenhills) because using Sense 2.0, you can erase all the contents of an HTC phone including the information stored in your Micro SD. As for the end user, your information can be retrieved from Sense.com to lessen the inconvenience of building your network and phonebook from ground zero.

During the HTC Sense Workshop I only had one question in mind, "How safe is the information stored in the Sense 2.0 or Sense.com?" Mr. Wayne Tang answered "it (Sense.com) is hosted together with Google; it (information) will not be released using the latest international standard servers from Taiwan, Singapore and Australia". What I deduced from his brief answer was that HTC users don't need to worry about storing their information inside Sense.com because HTC is using the latest international means to protect its users' information from being stolen.

Let's not create an issue here but identity theft is something we have heard before and information such as bank data, personal information, e-mails, sms, and other private data will be out there in a website. Thus, if HTC has really the means to protect all of its users. I consider it to be one great feat.

Other concerns that came up were valid issues raised by HTC users themselves including the short battery life for the HTC Desire lines and the unavailability of Sense.com at certain times. Mr. Tang acknowledged the first issue and stated that HTC is still finding a way to address the battery life. As for the second issue, he explained that because Sense.com is still being developed and updated hence there will be times that it will be unavailable for maintenance. However, he sort of promised that much improvements are to be expected this year 2011 from HTC to address all these concerns.

Photos taken from HTC Sense Workshop album in Facebook http://www.facebook.com/profile.php?id=586455943#!/album.php?aid=33105&id=154076797971723

And that concludes my 3-part review of the HTC workshop. I am still waiting for that text message or any form of message Mr. Mark Sergio promised to give the attendees which is a P1000 discount for its HTC phones. However, its been two weeks now and I haven't heard any from the HTC team.

Did the workshop do its purpose of motivating its attendees from buying an HTC phone. I think, generally, it did. However, there are still a lot of gray areas for me. But its not easy being first to promise a free of charge service portal like Sense.com. It's not easy to claim an intuitive phone. But I do hope HTC delivers what it promised in its "quietly brilliant" way.

P.S. I am not paid in any manner by HTC to make this post. This post is purely based on this blogger's perspective on what she understood based from the HTC Sense 2.0 and Sense.com Workshop Event last January 27, 2010.

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